Do You Have Windshield Damage? Dos and Don'ts for Drivers

No driver wants to discover a crack or chip in their windshield. But most will do so at some point in their driving career. If this happens to you, what should you do? How can you protect yourself and the car? Where can you turn for help? Here are some helpful dos and don'ts to minimize damage and maximize safety.

Do Inspect the Damage

If something hits your windshield while you drive, stop at the earliest safe opportunity to inspect for damage. Modern windshield glass and correct installation make windshields very durable under many conditions, but this can also hide cracks and chips. 

Whether you discover glass damage upon returning to the car or you see it happen, assess the size and nature of the problem. Small cracks — typically those smaller than a dollar bill — can often be repaired. Similarly, chips less than about the size of a quarter may be repairable. Larger ones usually need a full replacement. 

Do Check Your Insurance

One piece of great news for car owners is that comprehensive auto insurance usually covers windshield repair or replacement. If you're not sure whether your policy covers this or not, check with your agent or insurance carrier. Ask for the specifics of your plan, including any deductible, so you know what to expect. 

If the windshield was damaged as the result of an accident, you may have to deal with more than one insurance company. Your own coverage may pay for the initial repairs or you may need to go through the other driver's insurance, depending on who is deemed at fault. 

Don't Add Stress to the Crack

Most people don't drive straight to a glass repair shop upon seeing damage. So what should you do in the meantime? If there is any question about the windshield's integrity, do not drive the car any farther than necessary. This is true if you're on the side of the road or if you spot a crack at home. Have it evaluated before you resume driving. 

Whether or not you drive it, avoid putting extra stress on the crack or chip. It now forms a weak point in your glass which is more susceptible to further damage. Stress could cause that repairable crack to expand into an irreparable one.

Don't leave the vehicle in the direct sunlight. Extreme temperature changes cause expanding and contracting, and these can easily cause more cracking. Limit use of the vehicle, both for safety and to avoid any questions about the car's suitability for being on the road. 

Do Have It Fixed

The worst thing you can generally do after finding glass damage is to ignore it. Left alone, small problems can turn into big ones. Your windshield takes the brunt of weather and debris while you drive, so you don't want to compromise it any longer than necessary. Stopping by a repair shop for a quick chip or crack repair is a small price to pay in order to protect yourself and your vehicle. 

Don't Choose Speed Over Quality

Finally, research your repair options before you choose one. Don't stop at the first advertisement for glass chip and crack repairs that you see while driving around. You want to get an honest, expert opinion on whether to repair or replace the windshield. If it needs replacement, you want quality materials and skilled installation. And you deserve pricing and services that you can rely on. 

Where to Start

No matter what the state of your windshield or which concerns you have, start by learning more. Auto Glass Experts helps Charlotte metro area’s car and truck owners find the best repair solutions no matter what glass challenges they face. Call today to learn how we can help you get back on the road safely and quickly.