Auto Glass Repair & Replacement FAQs

We provide a wide range of auto glass services, including windshield repair and replacement, side window replacement, rear window replacement, and more! To view all of our auto glass services, click here.

Yes, we offer mobile auto glass services in the Charlotte, NC area. Our team can come to your home, workplace, or other convenient location to repair your auto glass. Click here to learn more about our mobile auto glass services.

In most cases, our technicians will install your new windshield within 2 hours of your scheduled appointment. If your vehicle is equipped with ADAS (Advanced Driver Assistance Systems), calibration is necessary after a windshield replacement, which adds to the overall time. 

We offer auto glass repair and replacement services for any personal car, commercial vehicle, semi-truck, or RV. Click here to view the types of vehicles we service.

Yes, we work with all insurance companies and will assist you throughout the claims process to get your windshield replaced hassle-free. To learn more about insurance claims assistance, click here.

If your windshield has a chip smaller than a quarter or a crack shorter than a dollar bill, it may be repairable. However, if the damage is extensive, deep, located in the driver’s line of sight, or near the edges of the windshield, a replacement is usually recommended for your safety. Want to learn whether a chip in your windshield can be repaired? Click here.

If you notice a chip or crack in your windshield, it's important to have it repaired as soon as possible. Small chips and cracks can spread quickly, potentially leading to the need for a full replacement. Our technicians will inspect your windshield and let you know whether it can be safely repaired or needs a full replacement. To learn more about our windshield repair services, click here.

Yes! We stand behind the quality of our work and offer a warranty against defects or leaks for as long as you own your vehicle. Click here to learn more about our lifetime warranty.

Advanced Driver Assistance Systems (ADAS), which include features like lane assist and automatic braking, rely on sensors in your windshield. After a windshield replacement, it's necessary to recalibrate these sensors to ensure your safety features function properly. Want to learn more about how ADAS keeps you safe on the road? Click here.

Yes, our technicians at Auto Glass Experts are AGSC-certified. The Auto Glass Safety Council (AGSC) is an organization that sets safety standards for the auto glass industry. Our team is highly trained and certified to ensure we meet the highest safety standards when repairing or replacing your auto glass. Want to view Auto Glass Experts’ AGSC profile? Click here.